Electrical power supply to the consumer

Dalechyn LLC offers electrical power supply to the consumers on beneficial terms.

The clients of our company get the whole variety of advantages compared to the clients of monopoly suppliers (regional power distribution companies), namely:

1. Dalechyn LLC conducts its own preparation and submission of documents necessary for electrical power supply to its clients.

2. We provide an opportunity to quickly readjust the scheduled volume of consumption during the month of supply, as well as during the whole year, with the corresponding recalculation of the payment amounts. This option will be especially useful for businesses that may rapidly change their volumes of consumption within a month.

3. Our company does not limit the volumes of consumption, which means that the consumer shall have the right to acquire the necessary volumes of electrical power (not exceeding the technical capabilities of the receiving equipment).

4. There are no penalties for exceeding the limits on the volume and power of the consumed electricity.

5. Limit values of the permitted power on the time of the inspection of maximum loads at the consumer’s facilities are set up on a level of the connected loads.

6. Electrical power supply to the consumer is conducted according to the tariffs indicated in the agreement with the customers. Note that retail tariff for business entity consumers may be lower than tariffs of the regional power distribution companies (it depends on the nature of operations of such businesses).

7. Payment for the consumed electrical power is agreed with each client individually and is conducted with a flexible schedule.

Change of electrical power supplier

INFORMATION FOR ELECTRICAL POWER CONSUMERS

Please note that the Law of Ukraine “On Electricity Market” № 2019-VIII (hereinafter – the Law) dd. 13.04.2017 has come into force on 11.06.2017, giving a start to the process of reformation of the electrical power sector in Ukraine. In accordance with the Provisions of the Law, namely paragraph 13 of section ХVІІ of the Final and transitional provisions, power transmitting organizations (regional power distribution companies) will be conducting the supply and transmission of electricity with the local networks up till 11.12.2018, and starting on 11.12.2018, will only carry out electrical power distribution functions.

The consumers (except for domestic consumers and small commercial consumers) that have been acquiring electrical power from the power transmitting organizations (regional power distribution companies) on the day the Law entered into force, shall choose the electrical power supplier and sign an electrical power supply agreement not later than 18 months after the Law entered into force (i.e. on 11.12.2018).

Therewith, the change of electrical power supplier by the consumer is conducted on a free of charge basis within a procedure stipulated by the “Retail electricity market rules” approved by the NEURC Resolution № 312 dd. 14.03.2018. In case of failure to choose a new electrical power supplier within 18 months after the Law enters into force up till 11.12.2018 the electrical power supply to such consumer will be carried out over the course of 90 days by the “last hope” Supplier that will be assigned by the decision of the Cabinet of Ministers of Ukraine based on the results of the competitive tender, in accordance with the Article 64 of the Law. Therewith, the tariffs for the services of the “last hope” Supplier will be considerably higher than the retail tariff from the electrical power supplier.

Consumers

Dalechyn LLC is accepting requests, complaints and claims from the consumers regarding the quality of electrical power supply at the address:

34B Predslavynska str., Kyiv

Tel.: +38 (095) 314-89-79

Working hours: Monday-Friday, 09:00 - 18:00, lunch break: 13:00 - 14:00, day offs: Saturday-Sunday

as well as letters sent by mail at the address of Dalechyn LLC or at the email: info@dalechyn.com.ua

Received complaints, claims and letters are reviewed within the procedure and at terms stipulated by the acting legislation of Ukraine.

In order to assess the economic viability for your company to switch the electric power supply to the services of Dalechyn LLC, please send your company’s electricity consumption data with the indication of your hourly integration period (kWh) for the last month via email at: info@dalechyn.com.ua

Electrical power supply to the consumer

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INFORMATION FOR ELECTRICAL POWER CONSUMERS

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Consumers

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Laws and regulations

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